Robert Desprez Communications

  • My Services
  • My Blog
  • About Me
  • Contact Me

COULD TECHNICAL WRITING BE PERFORMED BY SOFTWARE?

September 22, 2011 by RDesprez 7 Comments

Do you think a soft­ware pro­gram could per­form your job?

Before you scoff, a U.S.-based com­pa­ny has cre­at­ed an algo­rithm that takes data, like sports sta­tis­tics, com­pa­ny finan­cial reports, and hous­ing starts, and turns them into news­pa­per articles.

The code is the work of Nar­ra­tive Sci­ence, offer­ing proof of the progress of arti­fi­cial intelligence—the abil­i­ty of com­put­ers to mim­ic human reasoning.

The New York Times wrote about the com­pa­ny this month: “For years, pro­gram­mers have exper­i­ment­ed with soft­ware that wrote such arti­cles, typ­i­cal­ly for sports events, but these efforts had a for­mu­la­ic, fill-in-the-blank style. They read as if a machine wrote them…[but] arti­cles pro­duced by Nar­ra­tive Sci­ence are different.”

Here’s an exam­ple writ­ten by the software:

“WISCONSIN appears to be in the driver’s seat en route to a win, as it leads 51–10 after the third quar­ter. Wis­con­sin added to its lead when Rus­sell Wil­son found Jacob Ped­er­sen for an eight-yard touch­down to make the score 44–3 …”

Not too shab­by, con­sid­er­ing it was writ­ten by software.

The com­pa­ny appar­ent­ly has 20 clients so far. On its web site, the com­pa­ny notes that the tech­nol­o­gy is being used for sports sto­ries, finan­cial reports, real estate analy­ses, sales and oper­a­tions reports, and mar­ket research con­tent. No men­tion of tech­ni­cal writ­ing but I don’t see why it couldn’t be used for some documents.

I believe that the tech­nol­o­gy could be used for doc­u­ment­ing bug fix­es and new fea­tures that might appear in Release Notes. Of course, there are many things that a writer does every day—such as project man­age­ment and interviewing—that would be dif­fi­cult for a piece of soft­ware to emulate.

This arti­cle reminds me of a blog entry I wrote last year: “In short, some of the high­ly ana­lyt­i­cal jobs are becom­ing com­modi­ties that can be per­formed by a com­put­er or an inex­pen­sive work­er in Asia.” See my ear­li­er blog entry.

What do you think? Could a piece of soft­ware poten­tial­ly write some of your content?

Filed Under: Robert Desprez | Vancouver technical writer | Blog, Technology Tagged With: software, technology, writing

About Robert Desprez

I have worked as a Vancouver technical writer for more than 20 years, working at some of British Columbia's largest high-tech firms. I have served in leadership positions for the Society for Technical Communication and have worked as a writing instructor at Vancouver's Simon Fraser University.

Robert Desprez Follow 1,150 239

Vancouver Technical Writer. Former Instructor at Simon Fraser University. Dog Lover. Coffee Drinker. Tennis and Piano Player.

robert_desprez
robert_desprez avatar; Robert Desprez @robert_desprez ·
7 Jun 1931387924311912959

Companies must make changes for training to be effective for younger workers /via @globeandmail

Image for twitter card

Companies must make changes for training to be effective for younger workers

Bottom line: for training to be effective today, especially for younger employees, it needs to be customized, relevant and timely

www.theglobeandmail.com

Reply on Twitter 1931387924311912959 Retweet on Twitter 1931387924311912959 0 Like on Twitter 1931387924311912959 0 Twitter 1931387924311912959
robert_desprez avatar; Robert Desprez @robert_desprez ·
26 May 1927021047175430324

How to throw a little luck into your career /via @globeandmail

Image for twitter card

How to throw a little luck into your career

What if you could create some of your own luck?

www.theglobeandmail.com

Reply on Twitter 1927021047175430324 Retweet on Twitter 1927021047175430324 0 Like on Twitter 1927021047175430324 0 Twitter 1927021047175430324
robert_desprez avatar; Robert Desprez @robert_desprez ·
20 May 1924848939888738806

Is AI helping workers and improving productivity or just creating more work? /via @globeandmail

Image for twitter card

Is AI helping workers and improving productivity or just creating more work?

To reap the full benefits of AI, companies must be more creative than using it to automate existing tasks, one expert says

www.theglobeandmail.com

Reply on Twitter 1924848939888738806 Retweet on Twitter 1924848939888738806 0 Like on Twitter 1924848939888738806 0 Twitter 1924848939888738806
robert_desprez avatar; Robert Desprez @robert_desprez ·
16 May 1923413647243559161

Image for twitter card

I Regret My Tesla | The Walrus

I wanted to be good. Then the car company fell from grace

thewalrus.ca

Reply on Twitter 1923413647243559161 Retweet on Twitter 1923413647243559161 0 Like on Twitter 1923413647243559161 0 Twitter 1923413647243559161
Load More

Recent Blog Posts

  • ChatGPT: The AI-Powered Proofreader
  • Four Ways Confluence Could Be Better
  • First impressions of MadCap’s purchase of IXIASOFT
  • Online Conferences for Technical Writers in 2023

About Me

Robert Desprez I have worked as a Vancouver technical writer for more than 20 years, working at Kodak, Boeing, Teck Resources, and FortisBC. In addition, I have worked as a writing instructor at Simon Fraser University in Vancouver.

Contact Me

Robert Desprez Com­mu­ni­ca­tions Inc.
North Van­cou­ver, British Columbia
Canada
Phone: 604–836-4290

  • Email
  • LinkedIn
  • Twitter

Copyright © 2025  · Robert Desprez Communications Inc.