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You are here: Home / Career Development / Are we facing a "skills gap" in Information Technology?

Are we facing a “skills gap” in Information Technology?

August 1, 2012 by RDesprez 12 Comments

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What new skills have you learned on your own time in the last six months?

If you’re like many IT peo­ple, you may be defer­ring to your boss when it comes to career devel­op­ment. Per­haps your com­pa­ny is ready to imple­ment a new Share­Point site and you’ve been immersed in that project for the last six months. Great. But have you been keep­ing your eye on indus­try trends on what skills are emerg­ing and those that are wan­ing? I sus­pect most peo­ple work­ing it IT would say “no.”

The June 4th edi­tion of Com­put­er­World mag­a­zine argues that com­pa­nies have lots of job open­ings but there are still many IT work­ers who are strug­gling to land jobs. The rea­son? A skills gap. The jobs are there but work­ers’ skills are not.

Todd Wein­man, a recruiter quot­ed in the arti­cle, said: “You can’t rely on a com­pa­ny for your growth and train­ing anymore…Except for a few enlight­ened com­pa­nies, if they’re train­ing you at all, they’re train­ing you for what they need, not nec­es­sar­i­ly train­ing for what you need to devel­op your tech­ni­cal skills over the long run.”

Employ­ers are clam­or­ing for can­di­dates with exper­tise in mobile app devel­op­ment, cloud com­put­ing, and busi­ness ana­lyt­ics, accord­ing to the arti­cle. But employ­ees may be tired of the self-devel­op­ment treadmill—especially if they are work­ing more than 50 hours per week.

Accord­ing to the arti­cle, here are some sug­ges­tions for thriv­ing in IT in the com­ing years:

* Cre­ate your own train­ing plan. Accord­ing a recent arti­cle pub­lished by the Har­vard Busi­ness Review, set aside a few hours each week on career development.

* Pur­sue train­ing and cer­ti­fi­ca­tions on your own time and at your expense. On a relat­ed note, I recent­ly read a book called the Six Fun­da­men­tals of Suc­cess by Stu­art R. Levine. Levine writes: “Take con­trol of your con­tin­u­ing edu­ca­tion and per­son­al growth.  Every six months, give your­self spe­cif­ic learn­ing goals…Too often peo­ple wait for their boss to tell them what skills they need. This is a stun­ning abdi­ca­tion of responsibility.”

* Devel­op soft skills, like com­mu­ni­ca­tion.

* Iden­ti­fy dif­fer­ent class­es of skills. Which tech­nolo­gies are emerg­ing, main­stream, and or lega­cy? Does your cur­rent exper­tise have a long future ahead of it? If not, what cer­ti­fi­ca­tions and train­ing do you need?

Here’s my take on it. I’ve worked about 15 years in IT and work­ers who enjoy learn­ing and are moti­vat­ed to learn appear to do bet­ter in the work­place. In con­trast, those employ­ees who decide to go on “career cruise con­trol” become vul­ner­a­ble dur­ing lay­offs because their skills are per­ceived to be “rusty.”

Obvi­ous advice? Per­haps. But many work­ers don’t seem to fol­low it. What do you think about this issue?

Check out the Com­put­er­World arti­cle.

 

Filed Under: Career Development, Robert Desprez | Vancouver technical writer | Blog, Technology Tagged With: career development, Information Technology, IT, technology

Comments

  1. Yappa says

    August 1, 2012 at 10:09 pm

    Hi Robert,

    Thanks for the inter­est­ing blog. I have a ques­tion about this post… why do you think it’s impor­tant that employ­ees pay for their own train­ing? If the com­pa­ny will pay, that seems to make more sense.

    Reply
  2. Robert Desprez says

    August 2, 2012 at 3:08 am

    Hi Yap­pa,

    If you are lucky enough to work for a com­pa­ny that will pay for your train­ing and you think it will ben­e­fit your career, great! How­ev­er, most com­pa­nies won’t pay for train­ing, espe­cial­ly if they don’t see a ben­e­fit to them. In that case, I’d rec­om­mend you pay for own edu­ca­tion if possible.

    Thanks for your comment!

    Reply
  3. Peter says

    August 5, 2012 at 12:54 pm

    I strong­ly dis­agree on sev­er­al points …

    “…com­pa­nies have lots of job open­ings but there are still many IT work­ers who are strug­gling to land jobs. The rea­son? A skills gap. The jobs are there but work­ers’ skills are not.”

    I think that the key to solv­ing this prob­lem lies in the answer to a sim­ple ques­tion: Whose respon­si­bil­i­ty is it to train work­ers, edu­ca­tion­al insti­tu­tions or employ­ers? Whose respon­si­bil­i­ty is it to iden­ti­fy real world job require­ments and needs? Are job post­ings real­is­tic? Do they offer tru­ly fair com­pen­sa­tion for the skill sets demand­ed? In many cas­es the anwer is a NO.

    Do we have a sys­tem in place where employ­ers and edu­ca­tion­al insti­tu­tions coop­er­ate with one anoth­er to cre­ate those skills? NO. 

    On the oth­er hand, do employ­ers hire fresh grad­u­ates from school? I don’t think so. They con­stant­ly require years of expe­ri­ence that stu­dents don’t have and will nev­er get if they are not hired by some­one. They pre­fer to steal trained pro­fes­sion­als from their com­peti­tors instead. It’s cheap­er, but at the end of the day, SOMEBODY will have to start creating.

    They expect the stu­dents to bear all the weight of an IT edu­ca­tion that is increas­ing­ly cost­ly, to mortage their lives with stu­dent loans and when they are done study­ing what they thought would be rel­e­vant, they hit their face with the years of expe­ri­ence wall. 

    Every employ­er wants a ful­ly trained work­force, but none wants to bear the cost. Real­i­ty check. No school in the world will be able to pro­vide rel­e­vant skills while they remain divorced from employ­ers. Expe­ri­ence won’t be there until peo­ple are hired. 

    So, who are real­ly respon­si­ble for the so called skills gap? Both the employ­ers and edu­ca­tion­al insti­tu­tions, not the work­ers. If the insti­tu­tions are not teach­ing rel­e­vant skills, and the employ­ers are not will­ing to do it in-house, or fail to com­mu­ni­cate prop­er­ly, how could work­ers know any better?

    “Pur­sue train­ing and cer­ti­fi­ca­tions on your own time and at your expense.”

    Train­ing and cer­ti­fi­ca­tions are not cheap. If a mon­ey-mak­ing com­pa­ny finds it dif­fi­cult to bear the expens­es, what could you expect from (most usu­al­ly unemployed/underemployed) students?

    Reply
  4. Robert Desprez says

    August 7, 2012 at 3:07 am

    Hi Peter,

    You make some inter­est­ing points. I cer­tain­ly agree with you when it comes to the crush­ing debt lev­els that many stu­dents face when they grad­u­ate. For those indi­vid­u­als, it may sim­ply be impos­si­ble to enrol in more cours­es and certifications.

    As far as edu­ca­tion­al insti­tu­tions teach­ing the wrong skills, I believe it’s incum­bent on every stu­dent to make sure the school is teach­ing job-ready skills. If not, go else­where. More and more schools are offer­ing online cours­es, enabling stu­dents to eval­u­ate a wider cross-sec­tion of training.

    I should note that “train­ing” does­n’t always mean uni­ver­si­ty or col­lege cours­es. Most of my learn­ing has been self-direct­ed, either through books, blog arti­cles, and down­load­ing tri­al ver­sions of soft­ware. So edu­ca­tion does­n’t have to be prohibitive.

    To sum up, I real­ized some time ago that no com­pa­ny, gov­ern­ment body, or edu­ca­tion­al insti­tu­tion will “take care of my career.” For bet­ter or worse, it’s up to me to make sure I’m employable.

    Thanks for your comment.

    Reply
  5. Charles Hudson says

    August 7, 2012 at 3:22 am

    I cer­tain­ly agree with the con­cept of con­tin­u­ing edu­ca­tion and tak­ing respon­si­bil­i­ty for one’s own devel­op­ment. Over the years I have spent quite a bit of my own mon­ey for class­es and cer­ti­fi­ca­tion exams. 

    At the same time, with more ad more young peo­ple grad­u­at­ing from col­lege with unheard of deb­it loads for their edu­ca­tion, and the stag­na­tion of wages and salaries that employ­ers are will­ing to pay, I don’t see how we can expect them to con­tin­u­ous­ly invest more mon­ey in edu­ca­tion obtain­ing skills that may well be obso­lete with­in just a few years. 

    I think that employ­ers need to step up and real­ize that they have a respon­si­bil­i­ty for invest­ing in their employ­ees also. Back in the post WWII era, when the US econ­o­my was the envy of the world, employ­ers read­i­ly accept­ed that they need­ed to invest in their work­ers through OJT, Appren­tice­ship Pro­grams, After-hours train­ing class­es, and tuition assis­tance pro­grams. They under­stood that their employ­ees, along with their skills, were an asset, and just like any phys­i­cal asset, they had to invest in the main­te­nance and upkeep of them. Today, many employ­ers look at those they hire as expend­able resources rather than as assets. The results are obvi­ous to any­one who wants to take a look. 

    Ger­many, which is, and has been for some time, the strongest econ­o­my in Europe, has employ­ers who look at employ­ees as long-term invest­ments and have active appren­tice­ship pro­grams as well as devel­op­ment pro­grams for new col­lege grad­u­ates who are hired into their indus­tri­al firms. Our employ­ers tell us that they can’t do this and stay in busi­ness, but the Ger­mans do it and remain extreme­ly com­pet­i­tive in the world mar­kets. Per­haps a study of what works is in order rather than just shov­ing every pos­si­ble cost off onto the employees.

    Reply
  6. Robert Desprez says

    August 7, 2012 at 3:24 am

    Hi Charles,

    Yes, I agree: It seems that most employ­ers have stopped treat­ing their staff as an asset. I’ve actu­al­ly heard man­agers say, “if we can’t get the tech­ni­cal writer to accom­plish the work, we’ll just get anoth­er,” as it they’re switch­ing cogs in a machine. 

    A com­par­i­son of com­pa­nies in Ger­many and North Amer­i­ca would be real­ly interesting.

    Thanks for your comment!

    Reply
  7. Eddie VanArsdall says

    August 9, 2012 at 12:36 pm

    Great post, Robert. 

    Where­as employ­ment oppor­tu­ni­ties in my geo­graph­i­cal area (Wash­ing­ton, DC) used to have rel­a­tive­ly stan­dard require­ments, I find that employ­ers now look for prospec­tive employ­ees who can wear many hats (e.g., writ­ing, edit­ing, train­ing, design, devel­op­ment). Employ­ers are not like­ly to fund train­ing relat­ed to for­ward-look­ing skills unless they see an imme­di­ate need for those skills. I try and keep up by main­tain­ing a sub­scrip­tion to a video train­ing ser­vice (lynda.com). I can get up to speed quick­ly on many dif­fer­ent sub­jects. Yes, it can be expen­sive, but it has already paid off.

    Reply
  8. WyssWriter says

    August 9, 2012 at 2:27 pm

    I think too much empha­sis is placed on tools skills and not enough empha­sis on ana­lyt­i­cal skills and expe­ri­ence. How is the IT pro­fes­sion­al sup­posed to know on which tool sets to focus. One could choose the lat­est and great­est, but most IT com­pa­nies are slow to move to the lat­est and great­est. To me, the greater skill is the abil­i­ty to learn and mas­ter new tools effi­cient­ly (not which spe­cif­ic tools one can list on one’s resume), the abil­i­ty to man­age projects and com­mu­ni­cate effec­tive­ly, the abil­i­ty to look at a large, com­plex project and break it down to man­age­able pieces, the abil­i­ty to work inde­pen­dent­ly or on a team — all those soft skills.
    Busi­ness­es would do well to look for the soft skills and acknowl­edge that these employ­ees are smart enough to learn the tools used for that par­tic­u­lar com­pa­ny and to aid them in gain­ing the skills either through on-the-job train­ing or pay­ing for class­room training.
    I’m not say­ing that one should not learn a new tool on one’s own, one should. It shows poten­tial employ­ers we’re still eager to learn. Choose to learn a tool that you’re real­ly inter­est­ed in learn­ing. Then you can look for a job where you can use the new tools skills, keep­ing in mind that you may or may not find that job. Even if you’ve cho­sen to learn the lat­est and great­est tech­nol­o­gy, one may have to con­tin­ue in one’s cur­rent job or accept a new job that’s still using old tech­nol­o­gy, because the real­i­ty is we have to pay the bills.

    Reply
  9. Tim James says

    August 10, 2012 at 2:28 am

    Good points, espe­cial­ly for those of us on the cusp of our “gold­en years,” hop­ing we can coast to the fin­ish line on the skills we present­ly pos­sess. We need to expand our hori­zons, whether our com­pa­nies are foot­ing the bill or not. Like any­thing else the com­pa­ny spends mon­ey on, we need to demon­strate a return on the invest­ment if we wish to have the com­pa­ny pay for our devel­op­ment. Even now, for all the times I was accused of hav­ing my head in the clouds, it appears hav­ing my head in the “cloud” is exact­ly where I need to be right now!

    Reply
  10. Robert Desprez says

    August 13, 2012 at 11:38 pm

    Hi James,

    I agree that every­one should con­tin­ue learn­ing, even if one is near­ing retirement. 

    Thanks for your comment!

    Reply
  11. Juan Elevancini says

    October 29, 2012 at 4:33 am

    Hi all,

    From my expe­ri­ence, I’m a firm believ­er in approach­ing career devel­op­ment as a real entre­pre­neur. This endeav­our includes edu­ca­tion, train­ing and vol­un­teer work. With­out going into details, it has worked for me in in the long run. And like any oth­er busi­ness ven­ture or invest­ment, there are risks and oppor­tu­ni­ties involved.

    The ref­er­ence to Ger­many gives me more con­fi­dence that I should con­tin­ue with my Ger­man stud­ies and for the long run too. 

    When some of my friends said to me, “how lucky you are to land that job (or con­tract)…” I reply with a quote from Pierre Trudeau:

    “Luck, that’s when prepa­ra­tion and oppor­tu­ni­ty meet.”

    Reply
  12. RDesprez says

    October 31, 2012 at 2:44 am

    Hi Juan,

    I like that quote. Thanks for sharing!

    Reply

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About Robert Desprez

I have worked as a Vancouver technical writer for more than 20 years, working at some of British Columbia's largest high-tech firms. I have served in leadership positions for the Society for Technical Communication and have worked as a writing instructor at Vancouver's Simon Fraser University.

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